Individuals with a personality disorder may be finding it difficult to cope with a situation or their emotions, or they may have problems in their relationships with others at work. Talk about how they’re feeling and listen without judgement. Provide support, reassurance and hope that things will improve. Be aware that the nature of personality disorder is that it can lead to negative feelings towards the person with a personality disorder, and try to not let these feelings prevent support being offered.
Address any crisis first such as self-harm and suicidal thoughts (see
suicidal crisis factsheet) which are features associated with some personality disorders.